FAQS

I have bad credit. Can I still get a mobile phone contract?

At Courthey Phones, we do not discriminate against people with bad credit. We are open to getting you accepted for a mobile phone contract even if you have been refused elsewhere due to bad credit.

How long does it take before I get my handset after application?

Courthey Phones is all about providing our customers with excellent service and this includes faster approval. Once we have reviewed your application and accepted it. You can expect to have your handset within 24 hours and maximum 48 hours.

Do you offer guaranteed mobile phone contracts with bad credit?

Yes. We believe that people with bad credit also have needs just as people with a healthy history. In this regard, we offer 100% guaranteed mobile phone contracts for people with bad credit. You can contact us today and choose your options.

How do I settle for the best deal?

The deal you settle for is based on your needs. Different deals have different benefits and that is why we have within our ranks highly qualified personnel to walk you through our different amazing deals and help you make an informed decision. The deal you settle for boils down to your tastes and preferences.

Which handsets are available for choosing?

At Courthey Phones, we have a wide range of smartphones you can choose from. Depending on the kind of contract you want and the package you are going for, the choices are limitless. We have a handset for everyone depending on their needs and the amount they are willing to pay for a contract. Examples include iPhone 4s, Samsung Galaxy s3, Samsung Galaxy note 3, iPhone 6, iPhone 6 plus and many more depending on what you want.

Is it possible to get a free gift from a bad credit contract?

Every once in a while we offer free gifts on bad credit contract as a way of showing appreciation to our customers. We value our customers and as such offer free gift vouchers, televisions, game consoles and many more every once in a while.

What happens if my application is declined?

At Courthey Phones, we are committed to providing our customers with the best mobile phone contract deals irrespective of their credit history. You can only be refused if you made a mistake while applying or if you omitted information that is mandatory. However, this can be rectified on your end and you can be rest assured that your approval is almost always guaranteed.

Is it a requirement for me to make an upfront payment?

Depending on the deal you settle for, you might be required to make an upfront payment especially if your credit situation is worse. This is just a little security measure and should not spook you in any way. We have many mobile phone contract deals at Courthey Phones that do not require any upfront payment and therefore you need not to worry. Our excellent personnel will always guide you and help you make an informed decision.

What network am I likely to get a phone on?

We at Courthey Phones believe in facilitating you to get the best mobile phone contract. We have a number of deals offered by various networks and therefore the onus is on you to choose one that best meets your needs and requirements.

Can I also go for refurbished phone?

Yes. The advantage is that refurbished phones have an attractive discount as going for a new phone. Again, you can compare the available deals we have and choose the best that suits you.

How long can I be committed to a contract?

You have the option to choose a contract of 12 months, 18 months or even 24 months. However, for a mobile phone contract with bad credit, we always require a commitment of 18 months and above.